LEGAL
Website Terms of Use
Last updated: August 31, 2026
1. Acceptance and scope
These Terms of Use govern your access to redcricket.net, operated by REDCONTEL, S.A. de C.V., trading as Red Cricket. By using the site you accept them; if you do not agree, please do not use it. These terms apply to the informational website: Red Cricket's services and products — the Red Cricket Cloud platform, Red Cricket PAM, and professional services — are governed by their own terms of service, contracts, and annexes, presented at signup or contracting. If these terms conflict with a signed contract, the contract prevails.
2. Informational nature of the content
The site's content (product descriptions, modules, capabilities, and blog material) is informational and may change without notice. It does not constitute a binding offer, a promise of results, or professional advice for your specific case. The scope, conditions, and price of any service are established solely in the corresponding proposal, service order, or contract. Services related to compliance frameworks (for example ISO 27001 or SOC 2) consist of preparing your organization for those processes: Red Cricket is not a certification body and nothing on this site should be read as a promise of certification.
3. Platform accounts and trials
Signing up for Red Cricket Cloud — including the free trial — happens on the platform and is governed by the terms presented at that signup. You are responsible for keeping your credentials confidential and for all activity performed with them.
4. Acceptable use
You may not use the site for illegal activities, to attempt to breach, overload, or interfere with the site or its services, or to submit through the contact form content that is unlawful, defamatory, or infringes third-party rights. We reserve the right to block access and to decline requests that violate this policy.
5. Intellectual property
The software, trademarks, logos, design, and content of the site are owned by Red Cricket or its licensors and are protected by applicable intellectual property law. Nothing in these terms grants you any license or right over them beyond personal use of the site for information.
6. Third-party links and content
The site may link to third-party sites, including our blog and social networks. We do not control and are not responsible for their content or privacy practices.
7. Limitation of liability
The site is provided “as is”. We work to keep it available, secure, and accurate, but we do not guarantee it is free of interruptions, errors, or inaccuracies. To the maximum extent permitted by applicable law, Red Cricket will not be liable for indirect, incidental, or consequential damages arising from the use of, or inability to use, the site. Liability for contracted services is governed by the corresponding contract.
8. Personal data
The processing of personal data collected through the site is governed by our Privacy Notice and our Cookie Policy.
9. Language, governing law and jurisdiction
These terms were drafted in Spanish (Mexico), which is the governing version; versions in other languages are courtesy translations. These terms are governed by the federal laws of the United Mexican States. For any dispute arising from the use of the site, the parties submit to the competent courts of Mexico City, Mexico, waiving any other jurisdiction.
10. Changes and contact
We may update these terms; the last-updated date is shown at the top. For questions about them, reach out through the site's contact form.